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GENERAL SOFTWARE QUESTIONS
Question:
Does your software get installed on my computer, or
do I need an internet connection to run it?
Answer: All of our products are installed
on a desktop or laptop computer. No internet connection is
required.
Question: Are
there annual subscription or technical support fees for your software
like there are for many other products?
Answer: NO. Most of our product licenses are
sold, not "rented". This means our products are a one-time
purchase and there are no required annual subscription fees.
We offer a subscription "option" for some products as
a convenience for our customers, and to adapt to more budget
situations. We also offer optional software maintenance
for our video editing products, which is suitable for schools that rotate
computers or encounter frequent turnover of staff. Question: Do you have demos or trial versions of your programs?
Answer: Yes.
When a trial version is available you will either see a Download Trial button,
Request a Trial Link, or Order Trial CD Link in the
lower right column on the individual product description page.
Individual Product Pages include shortcuts
(links) in the right column for viewing screen shots
and sample reports when applicable.
Question: Do your
products work on a Mac? What are the System Requirements?
Answer: We offer one product that
runs on the Mac OS - Playmaker Pro. All of our other products
require Microsoft Windows. Advanced Mac users can run
Windows on a Mac and use many of the products that we offer.
..more Question:
Does your software work on the new handheld computers (tablets) and smartphones
such as the iPhone, iPad, Android, Blackberry, HP
Tablet, etc ?
Answer: Not at the present time.
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