ORDERING, SHIPPING AND DIGITAL DOWNLOAD QUESTIONS

Question:  Do you accept purchase orders ?

Answer:  Yes.

We ask for a "hard copy" of the purchase order which shows the purchase order number (if applicable), contains the appropriate signatures and provides billing instructions.  A hard copy purchase order can be mailed or faxed (our Toll Free Fax # is 877-600-8882)

Question:  What shipping options do you offer and when will the product arrive with each one ?

Answer:  We offer Standard shipping and an Expedited shipping option.

Standard Shipping - is either via USPS First Class Mail or UPS. We normally ship an order within 2 business days from the date of your order - at our expense.  The total delivery time varies based on your distance from Gettysburg, PA or Nashville, TN (for Playmaker Pro) .

Expedited Shipping - is either via USPS First Class Mail or UPS. The total delivery time is typically 2-3 business days NOT INCLUDING the date of the order.  The cost for Expedited Shipping is an additional $15.00 per order to cover the cost of shipping and special handling.

DIGITAL DOWNLOAD QUESTIONS

Question:  Can I download the software ?

Answer:  In most cases, Yes. The only product that is NOT available by download is Playmaker Pro.  

The CompuSports Media Exchange handles our Digital Download transactions. This is a web site that we operate that has its own "secure" shopping cart, and provides "real-time" software and eBook downloads.

Digital Download is also available for products that are purchased using a Faxed Purchase order, however this is NOT a real-time download, meaning there is a delay between the time an order is placed and when the software is available. 

In order to use a Purchase Order to arrange for a Digital download of a product, you must first mail or fax the PO and then request that we make a Digital Download available to you.